Support
At DakotaPro.biz, we take Customer Support very seriously
While we hope you never NEED to contact us, we understand that even the best technologies and situations have occasional problems. We also understand that your business doesn’t stop at 5pm or “wait” until Monday. In today’s economy, every second counts.
Our facility is the only one in Southern Arizona that is staffed 24 hours a day, 7 days a week by knowledgeable staff who are here to serve you. Unlike the bigger National companies, you won’t hear our support specialists speaking English as a second language. We know that solving technical issues is tough enough without adding a communication or cultural “challenge” on top of them.
Our Technical Support team is available 24 hours a day, seven days a week to help you. We can be reached at 520-745-3900 or by email to Technical Support. If we can be of assistance, please let us know!
Self-Service Support
We also offer the ability for many self-service options that you can access 24 hours a day, 7 days a week. Click on the links to do the following tasks:
| Self-Service Links | |
|---|---|
| Add/change e-mail addresses and passwords and other service changes | My Account Page |
| Change credit card information | My Account Page |
| Change billing and contact information | My Account Page |
| View past invoices, payments, online usage | My Account Page |
| View E-mail online via Webmail | Webmail |
| View and manage e-mails in Quarantine | SpamGuard Personal Quarantine |